Summary
In this step, based on the available resources confirmed in step two, you will establish goals and objectives. This step has three phases:
- Identify the optimum (desired) and actual levels of knowledge or skill.
- Identify the cause(s) for the lack of knowledge or skill.
- Devise a solution or series of solutions.
Notes: Ensure goals and objectives drive the outputs
(statistical analysis and reporting).
This will prioritize the rest of your steps and determine the amount
of effort you spend on the needs assessment
Questions
Are the goals widely shared by the audience?
Are your objectives measurable?
Will the project be considered a success if the objectives are met?
Risks
Different priorities from different team members or supporting organizations; people will disengage from the process
You will not know if you have achieved them and to what degree
Long-term support for doing needs assessments