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What Are the Goals of a Needs Assessment?


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Now that you have seen a few definitions, lets look at what the goal of a needs assessment is. Simply put, the goal of a needs assessment is to design an effective program, product, or service that addresses the group’s needs and “wants.”

Too often people consider only one solution (a want) and discuss it as a need, when in truth what they really need will not be addressed. Effective questioning can reveal the need behind the want. However it is important to remember that the “want” is often the best solution. Two things to remember:

Needs are gaps – the space between what currently exists and what should exist.

Wants are solutions – a proposed means to filling the gap.

Examples of Wants

  • I want to hire a budget analyst
  • I want to learn more about social marketing
  • I want a tool to help me write metadata

 

Examples of Needs

  • I need to do more accurate budget projections
  • I need to increase the effectiveness of the education programs
  • I need to accurately document my scientific data