A recent series of presentations at the National Oceanic and Atmospheric Administration's Coastal Services Center really got the staff thinking. Even though the type of information was very similar, the way presenters delivered their ideas varied greatly, from good to—frankly—not so good.
Afterwards, a staff member compiled some of the comments from the audience to make the following public speaking tips. Hopefully, readers can use this information to start a conversation about what they feel are good communication practices and common pitfalls.
- Prepare.
- Don't start with an apology.
- Have a definite middle, beginning, and end.
- Pay attention to the closing.
- Keep to the prescribed time limits.
- Know your audience and your subject matter.
- PowerPoint can be evil.
- Practice, practice, practice.
The quality of the speech is directly proportional to the thought and practice that go into
the presentation. There is no way around this fact.
"My throat is acting a little strange today." "My plane was late, so I'm a little
off this morning. . ." Statements like this usually don't elicit sympathy from the
audience. In fact, the audience may unconsciously begin to tune a speaker out after
this heads-up about the possibility of a sub-par performance. Even if something has
happened, give it your best shot without the excuses.
An audience is only going to remember three to five key points. Decide in advance what
those points are, and be sure to state them plainly and clearly at the beginning of your
presentation. Use the middle of your talk to offer evidence for or further explanation
of these points, and restate your case at the end.
Many people neglect thinking about how they are going to end their presentation. This
results in poorly chosen parting words and awkward moments. Don't ruin the memory of
your speech with a less than graceful exit.
Time your practice sessions, and have someone in the audience give you signals if
necessary. It is better to cut out some facts than to go long.
Don't fall into the trap of telling the audience what you want them to know. Focus on
what they are interested in. Don't use unknown jargon or acronyms.
It is difficult for the audience to pay attention to two sources of information
(think of the news crawls that run on the bottom of the TV screen). If you need the crutch
that PowerPoint provides, use it the way it works best, which is to show visuals or
outline the main points of your presentation.
This is the only way to improve your presentation skills. Practice among co-workers, find
additional speaking opportunities, or better yet, join a local public-speaking club, or
start one at your office.
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For more information about the Center's products and services, visit the organization's Web site at www.csc.noaa.gov, or e-mail Donna.Mccaskill@noaa.gov.