Gaining a foundation of knowledge in any discipline requires
learning the terminology of its practitioners. The terms used
in describing collaboration and collaborative skills define the
roles of specific players and events that occur during a mediation
or other negotiation.
You will first review the following terms:
- Conflict
- Collaborative Process
- Participants
- Issue
- Interests
- Positions
- Interest-based Negotiation and Problem Solving
- ADR—Alternative or Appropriate Dispute Resolution
- Sponsor or Leader
- Stakeholder
- Recorder
- Process Observer
- Facilitator
- Facilitating Leader
Then you will briefly test your knowledge
of them. Click the Next button to start.
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