What happens during the Defining phase of the basic problem solving process?

1.   ?    The participants start to understand other's interests and positions.
2.   ?    Participants try to develop a full understanding of the problem or issue.
3.   ?    Participants begin to get a feel for the economic and sociological context of the collaborative process in which they are involved.
4.   ?    All of the choices are correct.

A person's position on an issue will always be one that forwards that person's interests.

1.   ?    True
2.   ?    False

Which grouping correctly shows some problem solving processes from MOST to LEAST collaborative?

1.   ?    Informal Discussion, Administrative Decision, Negotiated Rulemaking
2.   ?    Mediated Negotiation, Policy Dialogue/Roundtable, Negotiated Rulemaking
3.   ?    Collaborative Problem Solving, Facilitated Collaborative Problem Solving, Mediated Negotiation

Methods and Procedures is NOT one of five areas of disagreement during collaborative processes.

1.   ?    True
2.   ?    False

Interest-based negotiation and problem-solving is designed and structured to identify, explore, and address the interests rather than the positions of all participants.

1.   ?    True
2.   ?    False

With conflict resolution, the goal is to shift participants' perspectives of success from win-lose to win-win scenarios.

1.   ?    True
2.   ?    False

A facilitator that comes from within one of the stakeholder organizations can work to further the organization's interests.

1.   ?    False
2.   ?    True

When might compromising be your best response to conflict within a collaborative process?

1.   ?    When your goals are only moderately important.
2.   ?    When temporary settlements are needed.
3.   ?    When fast solutions are required from time pressure.
4.   ?    All of the choices