Coastal Services Center

National Oceanic and Atmospheric Administration

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Meeting Management


The difference between process and content


Process = The HOW

 

  • The methods and procedures
  • How relations are maintained
  • The tools being used
  • The rules or norms set
  • The group dynamics
  • The climate

Content = The WHAT

 

  • The subjects for discussion
  • The task
  • The problems being solved
  • The decisions made
  • The agenda items
  • The goal

On the next page you will get the chance to see how your style falls in the Process-Content distinction. Then you will take a quiz on your understanding of Process versus Content.